For the most up-to-date information on UC San Diego teaching policies during this disruptionremote teaching resources, please visit https://keepteaching.ucsd.edu.
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For those of you experiencing VPN connection issues, including encountering a similar message:
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Tips on preparing for Zoom session:
- Zoom Quick Start Guide: https://blink.ucsd.edu/technology/file-sharing/zoom/guide/quick.html
- Zoom User Guide: https://blink.ucsd.edu/technology/file-sharing/zoom/guide/index.htmlZoom Pro account: https://blink.ucsd.edu/technology/file-sharing/zoom/index.html. As of 3/12/2020, all registered Zoom users automatically have Zoom Pro accounts.
- Always test any new configuration ahead of time. This includes new cameras, microphones, speakers, headphones, internet connection (i.e. new location), etc.
- When setting up a session for Zoom, we recommend scheduling it in advance using the Schedule option:
This provides the advanced option of hosting the session on Zoom's servers. This allows attendees to test their connection in advance and stay connected to the meeting session, even if Zoom on your computer fails.
- Prepare to have any supplementary materials (i.e. PDFs) available on the computer.
- If using an external or secondary monitor, be familiar with the sharing options:
- Familiarize yourself with Whiteboard option in Sharing (see same screenshot above).
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- If possible, do not use VPN, as this may slow your connection to Zoom.
- Make sure to use a quiet, well-lit room.
- If possible, use a wired/ethernet connection and disable wireless.
- Use "Sign in with SSO" option to sign-in to Zoom. Provide "ucsd" as the company domain.
- Video takes a lot of bandwidth. If you only need audio and screen sharing, turn off video (i.e. your webcam).