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For the most up-to-date information on UC San Diego teaching policies during this disruptionremote teaching resources, please visit https://keepteaching.ucsd.edu. 


Info

For those of you experiencing VPN connection issues, including encountering a similar message:


"VPN pool <requested-pool> is temporarily exhausted. Please try an overflow pool if one has been assigned to you or wait a few minutes and try again. For a non-pool address use <username>@general. This session will terminate in 60 seconds."


append @general to your username. For example, mine would be a4chan@general. Reminder, Zoom does not require VPN. Skip using VPN if you are only using Zoom, email and Slack. 


Tips on preparing for Zoom session: 

...

  1. If possible, do not use VPN, as this may slow your connection to Zoom. 
  2. Make sure to use a quiet, well-lit room. 
  3. If possible, use a wired/ethernet connection and disable wireless. 
  4. Use "Sign in with SSO" option to sign-in to Zoom. Provide "ucsd" as the company domain. 

  5. Video takes a lot of bandwidth. If you only need audio and screen sharing, turn off video (i.e. your webcam).