Data Storage Service Level Agreement

Wayne Chen updated October 18 at 7:18 PM

Description:

The IGPP Help Desk provides a flexible departmental disk-based data storage solution for your general research storage needs, offering customized snapshots tailored to your group's need and offsite* mirroring in a secure server environment.

Pricing:

Storage Increment
Mirrored (2x) Storage Pricing
2 TB (1TB useable)
One time charge of $950
Technical:
All storage are formatted with double parity** and mirrored offsite*.

Your data can be exported via NFS, or accessed either via AFP or SMB protocols.
Terms:

Prices may change depending on cost outside of our control.
Please note this is not a recurring charge. It is a one time charge based on the life of the storage. IGPP Help Desk will purchase warranty and maintenance from the original vendor for the upkeep of these storages for as long as it is economically reasonable to do so***.

Acknowledgement:

By purchasing the departmental data storage, you agree to adhere to the above.

• Offsite in this case does not necessarily mean outside of the department. It can mean server room located at a different building within the department.
  • Storage can sustain a minimum of 2 drive failure without losing data.
    • To be determined by the IGPP Help Desk in comparison to the purchase of a new storage unit.