Computer Repair Guide
J. Brandt Buckley updated June 17, 2009 at 5:41 AM
Questions Addressed
Who should I contact if I'm experiencing a computer problem? Who should I contact if I'm experiencing a computer problem?
Can IGPP Net Ops repair hardware? Can IGPP Net Ops repair hardware?
Can IGPP Net Ops repair Apple hardware in warranty? Can IGPP Net Ops repair Apple hardware in warranty?
Software
If you're encountering a software issue, we can help. Send us a support request ticket and one of us will get back to you as soon as possible. For new issues, sending a ticket is preferred to sending us individual emails because tickets are picked up by the earliest available technician. If the problem is urgent, please give us a call at x41753.
Hardware
IGPP Net Ops can diagnose and repair most hardware issues. Since Fall 2008, IGPP Net Ops has been an Apple-Authorized Self-Service provider. This means we can repair or facilitate the repair of many Mac hardware issues quickly, in-house, and at no charge for parts if under warranty. If you suspect you're encountering a hardware issue, send us a support request ticket and one of us will get back to you as soon as possible. For new issues, sending a ticket is preferred to sending us individual emails because tickets are picked up by the earliest available technician. If the problem is urgent, please give us a call at x41753.