How-to: View your IGPP Ticket History in Helpspot

Summary:

This page provides steps on how to view your ticket history on https://igppticket.ucsd.edu

Step-by-step guide

1. Navigate to https://igppticket.ucsd.edu
2. Click on "Check on a Request"
   
3. Log in using your AD username and password
   
4. Once logged in, you will be able to view all current and previous tickets submitted 
   
   
   
5. To look up a specific request, you can enter your access key located in the login window. Your AD credentials are not required if you are looking up a request using your access key.
   
   Note: Your access key is located in the response email that you received after you submitted your request. 

If you have trouble viewing or submitting a ticket to IGPP Helpdesk, please give us a call at 858-534-1753.

IGPP Helpdesk