IMAP: Mac Mail Doesn't Accept Password

Conrad McGarry updated July 17, 2014 at 6:01 PM

Description

Wiki Markup Problem: Mac Mail requests your password, but it keeps getting rejected.
This most likely was caused by the campus email upgrade from Exchange 2007 to Exchange 2010. \[HowdoIknowifIwasupgraded?\] Follow these steps to resolve this issue. \\ \\  How do I know if I was upgraded? Follow these steps to resolve this issue.

Change Authentication to Password

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1. Open Mail.
2. Go to Preferences > Accounts > Advanced Preferences > Accounts > Advanced and select your IMAP account IMAP account in the left-hand side.
3. Find and check the Use SSL Use SSL box. The port should automatically set to 993 993 .
4. Under Authentication Authentication , change it to Password Password .
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5. Save, quit and restart Mail.app.
6. If requested, enter your password again and check "Remember my password in my keychain." "Remember my password in my keychain."

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Additional Resources

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unmigrated-wiki-markup

A complete reference on configuring IMAP email can be found at \[found at http://blink.ucsd.edu/technology/email/tasks/clients/mail.html\] \\ \\ More information on the upgrade to Exchange 2010 can be found at \[

More information on the upgrade to Exchange 2010 can be found at http://syswiki.ucsd.edu/index.php/Exchange_2010\] \\ \\ If you need further assistance, please \[contactIGPPHelpDesk.\] \\ \\ *contact IGPP Help Desk*

If you need further assistance, please contact IGPP Help Desk.