Description:
Managed systems are provided software and hardware support. Troubleshooting and parts replacement, to the extent of the manufacturer warranty, as well as network support to the host, licenses to available software, and backup softwareIGPP Help Desk provides full-service support of hardware and software, including network, security, and backup for managed systems.
Responsibilities:
The IGPP HelpDesk, with cooperation from the primary user, is responsible for administration of a managed system.
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