Description:
IGPP Help Desk HelpDesk provides full-service support of hardware and software, including network, security, and backup for managed systems.
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The following host status changes must be reported to the IGPP Help Desk HelpDesk in a timely manner:
•Permanent location change or seperation:
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To aid the IGPP Helpdesk in providing the best possible service, timely reporting of host status changes (see Reporting) and prompt responses to communication from the IGPP Help Desk HelpDesk are greatly appreciated.
Software:
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Issues that you encounter with supported software, hardware, printing or network issues should be reported to the IGPP Help Desk HelpDesk by e-mail at igppticket@ucsd.edu, or via phone at ext. x41753. The IGPP Help Desk’s HelpDesk’s standard operating hours are M-F 8am – 5pm.
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