Page Comparison

Wayne Chen updated May 20, 2015 at 1:37 PM

Questions Addressed

• Why is my CrashPlan backup not 100% backed up (e.g., 99.9%)

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1. Navigate to your /Applications folder
2. Open Crashplan.app
3. Click the "Change.." button.
4. Any files and directories with check boxes next to them are being backed up by CrashPlan. 
   Note: The checkmark does not does not necessarily indicate that the entire contents of a folder are backed up. Expand folders to verify what is being backed up
5. Exclude the files that failed to backup (if they are not needed) by unchecking them.
6. Click Save.

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If you need further assistance, please contact IGPP HelpDesk.

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