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  1. Restart your device. 
  2. Check to be sure your AD credentials are correct by confirming you can log into mail:
    gmail.ucsd.edu
  3. Remove and re-add the wifi network.
    1. On macOS:
      1. -> System Preferences -> Network -> Advanced -> Preferred Networks List. 
      2. Click on wifi network (i.e. UCSD-PROTECTED), click on minus sign ( - ) to remove.

  4. Follow steps in this KB to reset your network https://support.ucsd.edu/kb_view.do?sys_kb_id=d2af55b31b7ae810db7953901a4bcbee