Conrad McGarry updated July 11, 2014 at 1:41 PM

Description

Problem: Mac Mail requests your password, but it keeps getting rejected.

This most likely was caused by the campus email upgrade from Exchange 2007 to Exchange 2010. > How do I know if I was upgraded? Follow these steps to resolve this issue.

Procedure

1. Open Mail.
2. Go to Preferences and select your Exchange account in the left-hand window.
3. Go Accounts > Account Information and change the Incoming server to cas4.ad.ucsd.edu.
   
   
4. Save, quit and restart Mail.

Additional Resources

A complete reference on configuring Mail.app for IMAP email can be found at http://blink.ucsd.edu/technology/email/tasks/clients/mail.html

More information on the upgrade to Exchange 2010 can be found at http://syswiki.ucsd.edu/index.php/Exchange_2010

If you need further assistance, please contact IGPP Help Desk.