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Conrad McGarry updated July 14, 2014 at 7:22 PM



Questions Addressed


  • What steps do I need to take to ensure that CrashPlan is working properly after I upgrade my machine to OS X Mavericks 10.9? What steps do I need to take to ensure that CrashPlan is working properly after I upgrade my machine to OS X Mavericks 10.9?


Procedure


  1. Navigate to your Applications folder.
  2. Open CrashPlan.app.
  3. When prompted, install Java.


    Note: If this installation fails, download Java 1.6 directly from Note: If this installation fails, download Java 1.6 directly from Apple's support page.

  4. After Software Update finishes installing Java, CrashPlan.app opens and all operations begin normally.




If you need further assistance, please contact IGPP HelpDesk.

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