UCSD Active Directory (AD) accountsubmit a help request
Note: You may set up Code42 with your account for up to 4 client devices. Full service level agreement can be found at backup SLA*
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Installation
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- To access the windows installer please click here. Make sure that you select the latest installer for your operating system and processor. For the server address, use clients.us2.crashplan.com.
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Verify a file is selected for backup
You can verify that a file is set to be backed up by doing the following:
Open the Code42 application (/Applications/Code42)
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Verify files are being backed up
A green checkmark located next to the PROe Cloud server indicates that your backup is complete. (NOTE : The initial backup typically takes 2-5 days to complete depending on the amount of data being backed up). You may want to do a simple test restore to confirm.
Code42 server status
Visit https://status.code42.com/#
If you need further assistance, please contact IGPP HelpDesk.
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