The following steps will help you set up Code42 CrashPlan Cloud on your computer at IGPP. CrashPlan is an application that backs up your user data. To set up CrashPlan you will need to know your UCSD Active Directory (AD) account username, password, and submit a help request for a CrashPlan account.
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Note: You may set up CrashPlan with your account for up to 4 computers that are used by you. Once downloaded, use the steps and server address in this wiki to help complete the setup.
*Please note our backup SLA*
For Windows click here.
For Linux click here.
For macOS:
Table of Contents
Download CrashPlan Client
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This will take you to the main window. The application will sync your files with both of our backup servers (this may take a while depending on how much data you have and your unload speed). This process will run in the background and then the backup will begin.
Make sure to check If you have a laptop be sure the power cable is plugged-in to allow the backup process to run. If you have FileVault2 full disk encryption enabled make sure you have login to your disk after a reboot to permit the backup of your disk. Check back the following day to make sure your backup was completed.
Verify a file is set to be backed up
You can verify that a file is set to be backed up by doing the following:
Open the Code42 application (/Applications/CrashPlan)
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Verify files are being backed up
The backup of your selected files is complete if there are green checkmarks by both backup servers in the main window.
If you need further assistance, please contact IGPP HelpDesk.