The following steps will help you set up Code42 Cloud backup on your computer. Code42 is an application that backs up your user data. To set up Code42 you'll need to know your UCSD Active Directory (AD) account username and password, and submit a help request for a Code42 account.
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Note: You may set up Code42 with your account for up to 4 client devices.
*Please note our backup SLA*
For macOS:
Table of Contents
For Windows click here.
For Linux click here.
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- Navigate to your Applications folder.
- Launch Self Service.
- Click "All" on the right sidebar.
- Locate Install Code42 Cloud and click Install to start the installation process.
- Once completed, open Code42 in your Applications folder
- Enter your UCSD Email address, this will open a browser window that will request your Active Directory credentials and 2-factor authentication.
Method 2: Installing via SMB download
What you will need:
- UCSD network connection (Ethernet, UCSD Wireless, or VPN)
- Go to smb://igppsoftware.ucsd.edu/guest/Code42 to download for the current Code42 client (must be connected to VPN). Code42 installer.
- **NOTE** If
- using an M1 Mac,
- use the installer with "
- arm64" in the installer name. For Intel Mac,
- use the installer with "
- x86-64" in the installer name.
- Select desired OS folder on the left navigation area
- Follow the installation steps below.
Installation Steps
- Double-click on the Code42CrashPlan.dmg file you just downloaded the Code42 dmg file to mount the installation drivepkg.
- Open the mounted drive pkg (seen below in the upper right-hand corner) to bring up a window with the installation file.
- If you have any other previous version of Code42 installed, run the Uninstall first. Otherwise, click Install Code42 and go through the installation process.
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Verify a file is set to be backed up
You can verify that a file is set to be backed up by doing the following:
Open the Code42 application (/Applications/Code42)
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Verify files are being backed up
The backup of your selected files is complete if there are green checkmark is by the backup server in the main window.
If you need further assistance, please contact IGPP HelpDesk.