To start you will need an UCSD Active Directory (AD) account that is activated for Crashplan. If you are not installing with method 1 below, please submit an account request for an account.
Note: You may set up Crashplan with your account for up to 4 client devices. Full service level agreement can be found at backup SLA*
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Installation
For Windows and Linux
- Follow the instructions from Crashplan support page.
- Installers can be downloaded from https://console.us2.crashplan.com/app/#/console/app-downloads. Be sure to select the latest installer for your operating system and processor.
- Use clients.us2.crashplan.com for the server address
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Verify a file is selected for backup
You can verify that a file is set to be backed up by doing the following:
Open the Crashplan application (/Applications/Crashplan)
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Verify files are being backed up
A green checkmark located next to the PROe Cloud server indicates that your backup is complete. (NOTE : The initial backup typically takes 2-5 days to complete depending on the amount of data being backed up). You may want to do a simple test restore to confirm.
Crashplan server status
Visit https://status.Crashplan.com/#
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sudo /Applications/Crashplan.app/Contents/Helpers/Uninstall.app/Contents/Resources/uninstall.sh |
If you need further assistance, please contact IGPP HelpDesk.