The following steps will help you set up Code42 Cloud backup on your computer.  Code42 is an application that backs up your user data. To set up Code42 you'll need to know your UCSD Active Directory (AD) account username and password, and submit a help request for a Code42 account.  

Note: You may set up Code42 with your account for up to 4 client devices.  Full service level agreement can be found at backup SLA*

Table of Contents

Installation

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This will take you to the main window. The application will sync your files with both of our backup servers (this may take a while depending on how much data you have and your unload speed). This process will run in the background and then the backup will begin. 

Verification

Verify a file is selected for backup

You can verify that a file is set to be backed up by doing the following:

Open the Code42 application (/Applications/Code42)

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Also Note: By default, the checkmark does not necessarily indicate that the entire contents of a folder are selected.

Verify files are being backed up

A green checkmark located next to the PROe Cloud server indicates that your backup is complete. (NOTE : The initial backup typically takes 2-5 days to complete depending on the amount of data being backed up).  You may want to do a simple test restore to confirm.

If you need further assistance, please contact IGPP HelpDesk.

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