Common ChronoSync Error Messages

Wayne Chen updated January 12, 2012 at 3:28 PM

Questions Addressed

• What are some common error messages I might receive in Chronosync? What are some common error messages I might receive in Chronosync?
• How do I fix these error messages? How do I fix these error messages?

What ChronoSync Error Messages Mean

***Error: File not found.

Generally occurs when one or more files or e-mails are deleted while Chronosync is in the middle of its back-up process. It is a good idea to leave files alone (except to view them) while Chronosync is running. Save all work and run Chronosync again, then see if the same error message comes up.

***Error: The operation failed because the user does not have the correct access to the file or folder.

Means just what it says -- there is a file or folder in your home directory which you do not have access to. To fix this problem see where the offending file is located and change the permission to 700 so you can read/write to it. Open a Terminal window and use command

sudo chmod 700 [file/folder name]

If it's located in a preferences folder you can simply delete the file and recreate by launching the application.

If you need further assistance, please contact IGPP Net Ops.